Privacy Policy for Klokwork.net

Last Updated: September 7, 2026

Klokwork ("we," "our," or "us") provides Klokwork App (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

A. Information You Provide Directly

• Account Information: Name and email address when creating an account.
• Support Inquiries: Information provided when contacting customer support.

C. Permissions & Sensitive Data

• Camera: Access to capture photos.

2. How We Use Your Information

We process user data to:

• Operate, maintain, and improve the App's features and performance.
• Facilitate account creation and user authentication.
• Deliver push notifications, updates, and customer support.
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activities.

We do not sell personal or sensitive user data.

3. Third-Party Services and SDKs

Our App integrates third-party SDKs and service providers to facilitate infrastructure, and analytics. These providers have access to your data only to perform specific tasks on our behalf and are bound by confidentiality obligations:

• Firebase Analytics & Crashlytics: Monitors app crashes and performance diagnostics. Review Google Privacy & Terms.

4. Data Retention and Account Deletion

Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Account and Data Deletion

In accordance with Apple App Store's user data policy, you have the right to delete your account and all associated personal data:

• Web Deletion Request: If you cannot access the app, submit a deletion request via our email at info@klokwork.net.

Upon receiving a valid request, we permanently delete or anonymize your personal records within 30 days, except where required by law for accounting or tax purposes.

5. Data Security

We implement standard administrative, technical, and physical security measures-including modern cryptographic protocols (such as HTTPS/TLS encryption) for data in transit-to protect personal information from unauthorized access, loss, or alteration. However, no transmission method over the internet is completely infallible.

6. Children's Privacy

This App is not intended for children under the age of 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we delete it immediately.

7. International Data Transfers and Regional Rights

European Union & UK (GDPR)

Users in the EEA/UK have rights to access, correct, port, restrict, or delete personal data, as well as the right to withdraw consent at any time.

California (CCPA / CPRA)

California residents have the right to know what personal data is collected, request deletion, and opt-out of the sale/sharing of personal data. We do not sell user data.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect operational, legal, or regulatory updates. Updates will be posted on this page with an updated "Last Updated" date. Continued use of the App following changes constitutes acceptance of the revised terms.

9. Contact Us

For questions or data deletion requests regarding this policy, contact us at:

• Email: info@klokwork.net
• Physical Address: 203 Gilbert Road, New Hartford, NY 13413
• Website: https://klokwork.net/